Provide Excellent Service and Support.

With an increasingly broad array of solutions, along with one of the strongest brands in the industry, Apple's critically-acclaimed desktop, server, and storage products are rapidly creating new sales and support opportunities. As an Apple Authorized Service Provider, you can have the opportunity to expand your array of services by supporting an incredible line-up of superbly designed, incredibly fast and very reliable cross-platform products.

The Apple Authorized Service Provider (AASP) program is designed to help qualifying resellers, integrators, and/or service providers offer customers "best-in-class" service and support. Authorized Apple resellers, integrators, and/or service-only providers are eligible for Apple Service Provider authorization. Apple Service Providers perform upgrades, setup and installation, warranty repairs, and other value-added services that generate significant revenue opportunities.

Become an Apple Service Provider

Build customer loyalty, increase repeat business, and be known for your dependability by offering top-notch service and support through the Apple Authorized Service Provider program.

  • Earn reimbursement for in-warranty service repairs from Apple.
  • Receive advanced diagnostic, troubleshooting, and testing tools.
  • Find comprehensive troubleshooting and repair information with Service Source Online.
  • Contact Apple technical service support directly via web chat.
Eligibility Minimums
In business 2 years
Maintain regular business hours
Operate a business or storefront service location
Provide references (Apple, client, industry, or vendor) 3
Employ Apple certified technicians
Requirements (Partial List)
Actively promote and sell Apple service and support products
Possess credit line with Apple $25,000
Hold certifications for servicing Apple products
Comply with program policies, practices, terms and conditions
Maintain baseline performance metrics
Offer carry-in service and onsite service (if authorized)
Provide face-to-face service and support
Apply to Apple Channel Programs

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Complete list of requirements and current benefits

Note: Apple Service Providers must honor customer repair requests for products covered under Apple's Limited Warranty, AppleCare Protection Plan, or AppleCare extended service agreements, and are entitled to parts, travel, and labor reimbursement for repairs covered under these plans. Participants act as Apple agents for warranty repairs.